Technology Resources

Zoom • Office365 • Canvas • LinkedIn Learning • GSuite • WordPress • Qualtrics • VPN

UDeploy • UDCapture • UD Service Portal • UD Dropbox

Create a Zoom Account

All UD students have access to a free Zoom Pro account while attending the University. Zoom is a video conferencing platform that can be used for taking a course live, attending virtual events around campus, studying with your peers, or even speaking with your instructor during virtual student hours (or office hours).

To log into Zoom you will use your UDelNet ID (beginning part of your UD email address), the password you created, and a 2-factor code. The link to set up an account is located below along with instructions to sign in and use your account. You must always sign in through UD, or you will not be authenticated to join UD class meetings.

Next Steps:

Create your free UD Zoom account
Download the Zoom application
Learn how to sign into the Zoom application on your computer or mobile device
How to use Zoom

Have Questions or Technical Issues?
Contact (302-831-6000) or email AskIT@udel.edu.

Canvas

UD uses Canvas as its Learning Management System (LMS). A LMS can be used by instructors to post assignments, quizzes, student grades, and other course materials. You will see your courses appear in Canvas as your instructor publishes them. Information Technologies at UD recommends that you download any assignments/materials you may need or want to keep from each of your Canvas courses as a personal backup. Instructors can restrict access to course materials after the course is over and you will not be able to retrieve your information from the course.

You can login to Canvas through the Canvas Gateway page. You will need your UDelNet ID (beginning part of your UD email address), the password you created, and a 2-factor code.

Next steps:

Have questions or Technical Issues related to Canvas?
Contact AskIT (302-831-6000) or email canvas-info@udel.edu

G (Google) Suite

G Suite is a series of Google applications that you can access using your University of Delaware credentials. G Suite applications include: Gmail, Drive, Docs, FileStream, Sites, Calendar, Groups, Sheets, and Slides. Students retain access to these G Suite applications, including their Gmail account, after graduation.

Next Steps:

Have Questions or Technical Issues?
Contact (302-831-6000) or email AskIT@udel.edu.

Qualtrics

Some UD courses may require students to create surveys, conduct research, or complete assignments using a software program called Qualtrics. Qualtrics is licensed by the University of Delaware and allows students to create complex forms for data collection. Your instructor will notify you if Qualtrics will be needed. You can create a Qualtrics account by logging in at delaware.qualtrics.com.

Next Step:

Create a Qualtrics Account

Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email AskIT@udel.edu

Office 365 for Education

All students enrolled in UD classes receive free access to Microsoft Office 365 (O365) applications. These applications include: Word, Excel, Powerpoint, OneNote, and Teams. You can access these applications through the online portal or download these applications to your devices (e.g,. your computer, tablet, or smartphone). New students can access these resources starting in late August.

When a student is no longer enrolled in classes, Office 365 applications will stop working on the student’s computer or device, but the files created by the student will remain on the computer or device. UD’s Information Technologies recommends that students download any course-related or personal files from their OneDrive accounts to a location that they can access after they leave UD.

Next Steps:

Access O365 online.Log in with your UD credentials. (new students can access starting late August)
Instructions for downloading O365.
Learn more about Microsoft Office 365 for Education.

Have Questions or Technical Issues?
Contact (302-831-6000) or email AskIT@udel.edu.

LinkedIn Learning

All UD faculty, staff and students now have unlimited access to LinkedIn Learning, an online library featuring thousands of instructional videos and resources that cover a wide range of technical, business, software and creative topics. Whether you select courses relevant to your current major or explore other interests, you’ll be able to grow and develop in the areas you care about.

Next steps:

Create your LinkedIn Learning Account.
Learn how to use LinkedIn Learning.

Have questions or technical issues related to LinkedIn Learning?
Contact Talent Development at talent-dev@udel.edu with questions.

WordPress on sites.udel.edu

While enrolled at UD, you are given access to a personal WordPress website (sites.udel.edu/UDelNetID) that you can activate and use for course purposes. To create your WordPress website, log in to sites.udel.edu and provide your UD credentials (Net ID, password).

Next Step:

Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email AskIT@udel.edu

VPN

The University of Delaware allows students to use Virtual Private Network (VPN) client software. This software provides a secure, point-to-point connection over the Internet, letting you connect to UDelNet from off campus as if you were on campus. When you are off campus, you will need to use VPN software to access UD resources otherwise restricted to on-campus use. A VPN is usually not needed when accessing cloud services or other sites on the internet.

Next Step:

Install and use Palo Alto VPN

Have Questions or Technical Issues?
Contact (302-831-6000) or email AskIT@udel.edu

UDeploy

UDeploy is a software hub where you students can download a variety of software for your their courses.

Next Step:

Visit UDeploy

Have Questions or Technical Issues?

Contact AskIT (302-831-6000) or email AskIT@udel.edu

UD Service Portal

This growing portal is where you can access information about IT services and submit help requests. The portal’s knowledge base provides solutions to technical issues.

UD’s Service Portal includes a Knowledge Base with articles on how to resolve technical issues you may be experiencing and information about IT services. If you are experiencing technical issues (e.g., you cannot reset your password), you can also submit a “help request” to through the portal.

Next Step:

Visit the Service Portal

Have Questions or Technical Issues?

Contact AskIT (302-831-6000) or email AskIT@udel.edu

UDCapture

UD Capture Classroom is a system that records instruction or activities in real-time as they occur in an on-campus classroom session. Recordings may include video from your instructor’s computer and/or document camera as well as the sound from the classroom. Classroom capture recordings can be a great way for you to review material for a test or exam in a study group setting or to catch up on a missed class due to an excused absence or sporting event. Only your instructor can request UD Capture for your course. If your instructor chooses to use UD Capture, the recordings will be available for you to review in your Canvas course, UD’s Learning Management Systems. You can find courses that plan to use UD Capture by searching with UD Courses Search.

Next Step: